The technical glitch was detected evening of Saturday after clients was unable to withdraw from the automated teller machines (ATM) of BDO Unibank. The bank’s online and mobile banking channels are likewise affected.
In a statement made through its official Facebook page, the country’s biggest bank announced the glich and asked for apology to its clients due to the service interruption.
As of posting, BDO ATMs are unable to dispense cash. Other services such as balance inquiry, machine deposit and PIN change were also interrupted.
Clients can withdraw cash through other bank’s ATM using their BDO ATM cards, however.
No definite time was given when the glitch will be fixed.